Need Help?
FAQs
For more questions, please check our other pages or email us.
How can I place an order?
Select a category through the dropdown menu, browse for an item you like and select it, you are going to be redirected to the product page, where you can find the right size and color for you before making the purchase.
Can I order by calling the service number?
Sorry currently we are not able to take your order by telephone. But you can still use your Smartphone to place an order.
How fast is shipping?
Our shipping rate is weight-based. Please add the desired item(s) to the shipping cart and head to the checkout to calculate shipping costs.
Standard (5-7 business days) – Free
Priority (2-4 business days) – $36.99
What are your return and exchange policy?
We accept refunds or exchanges up to 30 days after you have received your package.Please refer to our Return Policy page for more details.
What happens if I'm not in when my order arrives?
If you have a waybill number. If so, you will be given the expected date of arrival.If you are not home when your package arrives, the mail carrier should leave your package in your mailbox or at your front door.
Is my payment secure?
Definitely a yes! We use highest industry standards to secure our website and the payment process. Digtlstation is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processes encrypted through the Secure Socket Layer (SSL).
Will my package be tracked?
Yes, all orders will be provided by a tracking number so you never have to worry.
I would like to cancel my order.
Don’t worry as long as your parcel wasn’t shipped yet, you can cancel it by contacting our service team.